Shipping policy
Shipping Policy
PEOS Industries Ltd. (“PEOS”) ships orders placed at peoshq.com to addresses within Canada only.
Processing Time
Orders are typically processed within 1–3 business days of purchase. Processing may take longer during peak seasons or promotions.
Shipping Within Canada
We ship with Canada Post and UPS. P.O. Box addresses are served by Canada Post only.
Tracking Information
When your order ships, we’ll email a confirmation with tracking details.
Shipping Costs
Shipping costs are based on your delivery address, selected shipping method, and order weight. The cost is shown at checkout.
Incomplete or Incorrect Addresses
Please make sure your shipping address is complete and accurate. PEOS is not responsible for delays or non-delivery caused by an incorrect or incomplete address provided at checkout.
Lost or Delayed Shipments
We do our best to provide reliable shipping, but unexpected weather or transportation disruptions may affect delivery times. We appreciate your understanding.
Returns and Exchanges
Returns and exchanges are available only for orders delivered in Canada. Returns must be sent from the location where the original order was delivered.
Contact Us
For shipping or tracking questions, email info@peoshq.com.
This policy may change. Please check this page for the latest version.