Shipping

At PEOS INDUSTRIES LTD., we are committed to ensuring a seamless and efficient shipping process to deliver our high-quality products to your doorstep. Please read our Shipping Policy carefully to understand the details of your order's shipment.

Processing Time:

Orders are typically processed within 1-3 business days from the date of purchase.
During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Destinations:

Currently, we provide shipping to addresses within Canada and the United States.
We are actively working on expanding our shipping coverage to include more countries in the near future.

Shipping Times:

Standard Shipping: Delivery times may vary based on your location and typically range from 5 to 14 business days after dispatch from our end.
Express Shipping: If you opt for express shipping, your order will be expedited, with delivery typically within 2 to 5 business days after dispatch from our end.

Tracking Information:

Once your order is shipped, you will receive a confirmation email containing tracking details. This allows you to monitor the progress of your package.

Shipping Costs:

Shipping costs are calculated based on your location, the selected shipping method, and the weight of the items in your order. These costs will be displayed at checkout.

Customs and Import Fees:

For international orders, please be aware that customs duties, taxes, and import fees may apply upon delivery. These charges are the responsibility of the recipient and vary depending on the destination country's regulations.

Incomplete or Incorrect Addresses:

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

Lost or Delayed Shipments:

While we strive to provide reliable shipping services, unforeseen circumstances such as weather, customs delays, or transportation issues may impact delivery times. We appreciate your understanding in such situations.

Contact Us:

For any inquiries regarding shipping or to track your order, please contact our customer support team at info@peoshq.com.

Please note that our Shipping Policy is subject to change, and we recommend reviewing it periodically for the most up-to-date information. Your satisfaction is our priority, and we are here to ensure a smooth and satisfying shopping experience with PEOS INDUSTRIES LTD.